Industries
AI Agents
CS & Support
CS & Support
All agents
CS & Support
Resolução de Reclamações
Complaint Resolution Agent
Analyzes attached evidence, compares internal records, and gathers relevant information to resolve the complaint.
CS & Support
Resolução de Reclamações
Intelligent Screening Agent
It reads the complaint, analyzes the tone, and automatically classifies it by urgency, impact, and category.
CS & Support
Gestão de Remuneração e Movimentações
Initial Analysis Agent
It automatically validates whether the request is complete, checking required fields and eligibility according to the company's internal policies.
CS & Support
Issue Resolution
Intelligent Routing Agent
It routes complex complaints to Customer Service, specialized Support, or priority areas.
CS & Support
Issue Resolution
Automatic Resolution Agent
Resolves simple complaints without involving human staff.
CS & Support
Issue Resolution
Intelligent Screening Agent
It analyzes the complaint and automatically classifies it by urgency, impact, and need for human intervention.
CS & Support
Customer Order Management
Payment validation agent
It automatically verifies payments through financial integrations, ensuring speed and reducing errors.
CS & Support
Customer Order Management
Order screening agent
It automatically classifies order and customer information, preparing the operation to proceed quickly and securely.
CS & Support
Gestão de Contatos de Clientes com IA
Intelligent Screening Agent
It automatically organizes received data and identifies the type of customer request.
CS & Support
Gestão de Contatos de Clientes com IA
Automated Response Agent
Writes customized responses, justifies decisions, and communicates with the client precisely.
CS & Support
Gestão de Contatos de Clientes com IA
Policy Analysis Agent
It checks internal rules and validates whether the request meets the necessary conditions.
CS & Support
Coleta de Feedback de Clientes
Schedule Construction Agent
Starting from the campaign's end date, this agent creates a complete and standardized schedule, ensuring predictability and reducing planning time.
CS & Support
Coleta de Feedback de Clientes
Request Summary and Enrichment Agent
It automatically analyzes the briefing submitted by the requester and creates a clear and structured summary, ensuring quick understanding and reducing misalignment issues.
CS & Support
Automatização de Atendimento ao Cliente
Response Assessment Agent
Evaluate the customer's response and determine the next step.
CS & Support
Automatização de Atendimento ao Cliente
Customer Engagement Agent
It automates the delivery of the response and verifies the client's status.
CS & Support
Automatização de Atendimento ao Cliente
Human-in-the-Loop Manager
Defines when human review is required for complex requests.
CS & Support
Automatização de Atendimento ao Cliente
AI Response Drafting Agent
It generates initial responses based on historical data and customer context.
CS & Support
Automatização de Atendimento ao Cliente
Request Triage Agent
It automatically classifies requests and identifies the ideal type of service.
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